Skip to content
ChannelRelay

Your data

Data Deletion

You can remove ChannelRelay’s access and delete your data at any time. Here are the three ways to do it.

Effective November 12, 2026

1.Disconnect inside your workspace

The quickest way to remove ChannelRelay’s access:

  1. Sign in to Orchcast.AI (or the partner platform you use).
  2. Go to Settings → Integrations.
  3. Click Disconnect on the account you want to remove.

Its access tokens are deleted straight away and ChannelRelay can no longer reach that account.

2.Remove access from the provider

You can also remove ChannelRelay from the account settings of each service:

Google (Gmail, Search Console)

Go to myaccount.google.com/connections, select ChannelRelay and choose Delete all connections.

Facebook

Open Settings & privacy → Settings → Apps and websites (or visit facebook.com/settings?tab=applications), find ChannelRelay and click Remove.

Instagram

Open Settings → Website permissions → Apps and websites, find ChannelRelay and tap Remove.

LinkedIn

Open Settings → Data privacy → Permitted services, find ChannelRelay and click Remove.

Canva

Open your Canva Settings → Connected apps, find ChannelRelay and disconnect it.

Facebook and Instagram: when you remove ChannelRelay in your Facebook settings, Meta sends us a deletion request automatically. We delete the data we hold for that account and Facebook shows you a confirmation code to track the request.

3.Ask us to delete all your data

To delete everything ChannelRelay holds about you, including records of published content, email [email protected] with the subject “Data Deletion Request” and include:

  • the email address of your account;
  • which connected services the request covers (or “all”);
  • the workspace name, if you know it.

We may ask you to confirm your identity before deleting anything, to protect your account.

4.What happens next

  • Access tokens: deleted immediately when you disconnect.
  • Account and content data: deleted within 30 days of your request, and we email you to confirm.
  • Backups: encrypted backups are overwritten within 35 days.
  • We keep data longer only where the law requires it (for example billing records), and only for that purpose.
  • Content you already published to Facebook, Instagram, LinkedIn or elsewhere stays on that platform. Delete it there if you want it removed.

5.Questions

Email [email protected]. Read more in our Privacy Policy.